Student Information

Before you enrol

Should I even be doing this course?
What will my course entitle me to do?
What is competency based training?
What is mutual recognition and can I receive credit transfers?
What is recognition of prior learning?
Who are my trainers?
Is a traineeship an option for me?
Should I choose face-to-face or distance education?
What is 'reasonable accommodation'?
What are the fee and payment schedules?
What is VTG funding and how can I benefit?
What are the language, literacy and numeracy requirements?
Can I do more than one course?
How long does the Agent's Representative course take?
Can I jump straight into the Certificate IV in Property Services?

If you decide to enrol

How can I enrol?
How will my personal information be used?
What is a unique student identifier?
What is the refund policy?
How do I know my enrolment has been received?
Disability - what should I declare?
How do I select my schedule?
What is a training plan?
Is there more I need to know about the enrolment procedure?

After you enrol

How do I get to class?
What important safety information should I know?
What are the course materials?
What is the attendance policy?
How will I be evaluated?
What are the timelines for assessments?
What if I receive a 'Not Yet Competent'?
How will I be able to evaluate my course and trainers and give general feedback?
Where are REIV's policies and procedures?
Is there a Student Code of Conduct?
Is there support for students available?
Do you have any study tips?
Where's the line between plagiarism, collusion and simply 'working in groups'?
What if it turns out the course is too demanding?
What if I believe I have a valid grievance about some aspect of my training?

After you complete your course

When will I receive my Statement of Attainment/Qualification?
What if I need a Statement of Attainment or Transcript or Certificate re-issued?