Legal Dispute Resolution & Consumer Advice
Are you a consumer looking for general advice or assistance to resolve a dispute?
Consumer Affairs Victoria offers a consumer real estate advice service, which includes a free dispute resolution service (Estate Agents Dispute Resolution Service known as “EARS”) for consumers dissatisfied with estate agents.
For advice, asssitance or to lodge a complaint contact EARS for the cost of a local call, on 1300 737 030. EARS is open 9-5 weekdays.
If you are a residential tenant with a query Contact the CAV Residential Tenancies Call Centre on 1300 558 181.
Do you need further information?
You can obtain further consumer information on the CAV website.
First home buyer grants and stamp duty exemptions
For information on the first home buyers grant and stamp duty visit the State Revenue Office website.
