Training

An innovative program to help those new to property management understand the operational needs of their job.  This course is designed to follow on from the Agent’s Representative course and provides very practical and detailed examples of all of the key functions of a property manager.  Classes are capped at a maximum of 15 students to enable lots of student interaction and an opportunity to explore all topics in-depth.

Topics include:

• Understanding the role of a property manager and the impact of legislation on processes and procedures;
• Duties performed by property managers;
• Conducting property inspections;
• Completing listing authorities and general tenancy agreements;
• Dealing with repairs and maintenance;
• Completing entry condition reports and routine inspections;
• Working with and setting up of systems for arrears, leasing of properties, etc;
• Listing properties for rent on internet sites;
• Issuing notices;
• Strategies for resolving problems;
• Communicating with Owners Corporations;
• Setting up and delivering listing presentations;
• Strategies and opportunities to contribute to growing the rent roll;
• Undertaking final property inspections;
• End of tenancy procedures including claiming of bond money;
• Risk management strategies;
• Communication strategies to deal with difficult situations and complaints;
• Time management skills;
• Working with technology for better and more efficient outcomes;
• Record keeping;
• The role of VCAT
• How to prepare for VCAT hearings;
• Effective decision making; and 
• Review of key documentation including Listing Authority; Lease Agreement, Entry Condition Report and Routine Report

Please note: this course can be undertaken as a stand alone course or it can be completed in conjunction with the Agent's Representative course. A discount applies if you enrol and pay for the Agent's Representative and Job Ready courses together.

For further information on the Agent's Representative course, please click here.